LICENSING USAGE
Files are for personal use only and may not be commercially reproduced, resold or distributed.
REFUNDS
Unfortunately, due to the custom nature of our projects, there are no refunds. However, we offer proofs so that you can preview your project before it’s finalized.
SWAPPING PHOTOS
Please ensure you send the photo/s you want me to base it on. PLEASE READ MY PHOTO GUIDE WHICH IS IN THE SLIDESHOW OF EVERY LISTING. Extra charges incur for CHANGING photos once I have created your cartoon/illustrated faces.
If you have chosen a pencil, watercolour or oil portrait from a photo you cannot swap the photo AFTER the work has been completed or it is regarded as a completely new purchase.
CUSTOM EXTRAS
All the listings vary slightly as to what they include as standard. Please carefully READ what is included in the listing BEFORE you purchase. If you require a CUSTOM EXTRA, please email me with your requirements and I will provide you with a quote. CUSTOM EXTRAS include, wedding hairstyles, wedding jewellery, boutonnieres, shirtless with suspenders, different poses from those illustrated.